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 Post subject: Cancel LoveFilm?!
PostPosted: Wed Mar 21, 2012 11:13 pm 
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Hey,

I've logged in to my LF account to try and cancel it online after 11pm, but I can't find any option to do this. :? :?

Anyone know where that sodding link is? Or have they removed it altogether!?

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 Post subject: Re: Cancel LoveFilm?!
PostPosted: Thu Mar 22, 2012 9:45 am 
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when I wanted to cancel I had to phone them, that way they can try talking you out of it etc.


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 Post subject: Re: Cancel LoveFilm?!
PostPosted: Thu Mar 22, 2012 11:50 am 
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I tried to do this at 11:59pm a few weeks ago. Told me to phone.

Refreshed the page once it'd gone midnight, and I had the ability to do it online.

Just wait until midnight passes, and you'll be fine.


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 Post subject: Re: Cancel LoveFilm?!
PostPosted: Thu Mar 22, 2012 8:42 pm 
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I had to cancel love film over the phone too but I was shocked that even though I've quit the service they still retain my card details :| . Apparently it's to make it more convenient for me when I realise the error of my ways and goback to them. :fp:


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 Post subject: Re: Cancel LoveFilm?!
PostPosted: Fri Mar 23, 2012 8:38 pm 
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chanticleer wrote:
I tried to do this at 11:59pm a few weeks ago. Told me to phone.

Refreshed the page once it'd gone midnight, and I had the ability to do it online.

Just wait until midnight passes, and you'll be fine.

Cheers,

Done that this morning at 12:30am and it worked a treat :D

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 Post subject: Re: Cancel LoveFilm?!
PostPosted: Fri Mar 23, 2012 8:45 pm 
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hamm sandwich wrote:
I had to cancel love film over the phone too but I was shocked that even though I've quit the service they still retain my card details :| . Apparently it's to make it more convenient for me when I realise the error of my ways and goback to them. :fp:

Can't you demand they remove them under Data Protection laws if you're no longer a subscribing customer?

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Good post Lagamorph.

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Lagomorph..... Is ..... Right


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 Post subject: Re: Cancel LoveFilm?!
PostPosted: Sat Mar 24, 2012 8:37 am 
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I had some bloke really laying on thick trying to get me to stay. I told him I never used the service as I was a bit YARR. He said, okay then how about half price? he just wouldnt listen.

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