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KKLEIN
PostPosted: Tue Oct 18, 2011 8:15 pm 
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So I've updated the firmware with Sony's latest "stability" update and...it's killed the disc drive. It now won't read anything. Games, DVDs, Blu Rays. It was working perfectly beforehand. And now it's strawberry floated.

What have Sony got to say about this, then. :fp:

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suzzopher
PostPosted: Tue Oct 18, 2011 8:20 pm 
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Wii #: 7380437220363002
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3DS #: 0387-8767-7449
Ruh roh!

I fear for mine every time I turn it on.

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KKLEIN
PostPosted: Tue Oct 18, 2011 8:23 pm 
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So...erm, now what. I'm not paying Sony for something they've just broken.

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suzzopher
PostPosted: Tue Oct 18, 2011 8:24 pm 
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I would call them and tell that their software broke your system.

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KKLEIN
PostPosted: Tue Oct 18, 2011 8:28 pm 
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Just trying to hunt down support on the PlayStation website. Can't for the life of me find a phone number. Guides, Community Support...why have they always got to hide stuff.

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suzzopher
PostPosted: Tue Oct 18, 2011 8:30 pm 
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LIVE: suzzopher
PSN: suzzopher
Wii #: 7380437220363002
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3DS #: 0387-8767-7449
08447360595

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Cuttooth
PostPosted: Tue Oct 18, 2011 8:35 pm 
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KjGarly
PostPosted: Tue Oct 18, 2011 8:40 pm 
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Updating mine now, excited to see what happens to mine :shifty:

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KKLEIN
PostPosted: Tue Oct 18, 2011 8:53 pm 
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Blue light just stays on & the loading icon/clock just keeps spinning.

I presume it's not possible to roll back or download the previous firmware from somewhere?

60GB too. :(

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KjGarly
PostPosted: Tue Oct 18, 2011 8:55 pm 
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Mines fine, 40GB model.

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suzzopher
PostPosted: Tue Oct 18, 2011 8:56 pm 
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No you can't I'm afraid mate. Give Sony a call and tell them the system was fine and the update killed it.

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KKLEIN
PostPosted: Tue Oct 18, 2011 8:56 pm 
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Will tomorrow. See what they say.

Odds on "That'll be £150 please"...

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Just Rog
PostPosted: Tue Oct 18, 2011 8:58 pm 
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KKLEIN wrote:
Blue light just stays on & the loading icon/clock just keeps spinning.

I presume it's not possible to roll back or download the previous firmware from somewhere?

60GB too. :(


Can you get into safe mode? Not that it would do much good as you won't be able to install a lower version firmware but you can try installing the current update again.

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Accessing the PS3 Recovery Menu (Safe Mode)

With the system in standby mode. Press and hold the power button down until the system turns on and then off again. Release the power button. Very important to hold the power button until the console shuts off and to release the power button before continuing to step 2.

After about 1 - 2 seconds press and hold the power button again, until you hear 2 consecutive beeps. Release the power button. During this step you will actually here three beeps. There will be one single beep then a short delay followed by the 2 consecutive beeps. Only release the the power button after the 2 consecutive beeps.

You will then be instructed to plug in a controller, via the usb cord, and press the PS button.

At this point the PS3 Recovery Menu will be shown on the screen.

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Rik
PostPosted: Tue Oct 18, 2011 9:00 pm 
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KKLEIN wrote:
Will tomorrow. See what they say.

Odds on "That'll be £150 please"...



They have to turn a profit somehow.......

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KKLEIN
PostPosted: Tue Oct 18, 2011 9:04 pm 
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The most ironic Stability update in the history of mankind.

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Something Fishy
PostPosted: Tue Oct 18, 2011 9:11 pm 
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My son was online earlier without an update.

Is it optional?
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Rik
PostPosted: Tue Oct 18, 2011 9:12 pm 
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Lets hope so.

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satriales
PostPosted: Tue Oct 18, 2011 9:17 pm 
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How do you know it was the update that killed it?

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BID0
PostPosted: Tue Oct 18, 2011 9:20 pm 
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You did well if it's a launch model? Do you not use the drive that much then?

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KKLEIN
PostPosted: Tue Oct 18, 2011 9:23 pm 
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satriales wrote:
How do you know it was the update that killed it?

Because it was working fine moments earlier, nor has there ever been a hint of there being a problem with the drive beforehand.

Sony: "Ah, coincidence is a funny old mistress, eh"
"Yeah...ha, ha."
Sony: "£150."

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